Privacy Policy
Last updated: March 19, 2026
1. Introduction
SyncParadise ("we", "our", or "us") operates the syncparadise.com website and data synchronization platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, company name)
- API credentials for connected platforms (Shopify, Billingo, email)
- Integration configuration data (field mappings, sync rules)
- Support communications and feedback
2.2 Data Synced Through Our Platform
When you use our Service to synchronize data between platforms, we temporarily process order data, customer information, invoice details, and other business data as necessary to perform the synchronization.
2.3 Automatically Collected Information
We automatically collect certain information about your device and usage of the Service, including IP addresses, browser type, access times, and pages viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and complete data synchronization operations
- Send you technical notices, updates, and support messages
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard protocols. API credentials are stored securely and encrypted at rest.
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Synchronized data is processed in real-time and not permanently stored on our servers unless required for audit logs or error recovery.
6. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform (hosting, monitoring)
- When required by law or to respond to legal process
- To protect the rights, property, or safety of SyncParadise, our users, or others
- In connection with a merger, acquisition, or sale of assets (with notice to you)
7. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent where we rely on consent for processing
To exercise these rights, contact us at hello@syncparadise.com.
8. Third-Party Platforms
Our Service integrates with third-party platforms (Shopify, Billingo, email providers). Your use of these platforms is subject to their respective privacy policies. We are not responsible for the privacy practices of these third parties.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Email: hello@syncparadise.com